Andrew
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When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s). For further questions or concerns, you can always contact us through our live chat, online contact form, or toll-free...
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Do I have to pay sales tax?
Sales tax varies from state to state, city to city. Your exact sales tax amount, if any, calculates at your shopping cart page as well as checkout. For example, enter your zip code on the shopping ...
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How to Sign Up for USPS Informed Delivery?
Want to track your packages and mail with the United States Postal Service? Follow these easy steps! Go to USPS Informed Delivery page and click on Sign Up for Free. Enter the residential address ...
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What are my payment choices?
We accept all major credit cards (MasterCard, Visa, American Express and Discover), PayPal and checks. During the checkout process you may choose any of our current payment options and continue to ...
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Additional Pre-Purchase Questions
Do You have Cartridges for My Printer? To check, go to our website's search bar and type in your printer ink/toner cartridge for your printer. Press enter. If you need further assistance you may c...
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What is my shipping cost?
Our standard flat-rate shipping is $3.99. You are qualified for free shipping if your order amount is over $50. If flat-rate shipping is not applicable for your location, your shipping rate will be...
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I received my store credit but it shows it was redeemed by someone else. What should I do?
We highly suggest you to contact us regarding your redeemed store credit and one of our customer support specialists will be more than happy to help.
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Where should I apply the coupon code?
At the shopping cart page, you can find the coupon code box located at the lower left of your computer screen. You will then need to enter your coupon code or promo code at the "Enter code" bar, t...
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Do you accept empty cartridges for a credit?
CompAndSave does not accept empty cartridges for a credit. You can visit your local office-supply stores like Staples and Office Depot as they give credit in exchange for a qualifying empty cartrid...
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Can the Cold Cause Ink Cartridge Problems?
No, ink cartridges will not have problems due to cold temperatures. Ink of ink cartridges have chemicals similar to the components of anti-freeze. Cold temperatures will not affect ink quality or p...